Privacy Policy

CodeCampCA ("we," "our," or "us") is committed to protecting the privacy of our clients, website visitors, and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes on our website
• Subscribe to our newsletter or marketing communications
• Engage our services or enter into a contract with us
• Communicate with us via email, phone, or other means
• Apply for employment or contractor positions

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Company name and job title
• Project requirements and business information
• Payment and billing information
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and browser type
• Device information (operating system, device type)
• Pages visited and time spent on our website
• Referring website or search terms
• Geographic location (country/region level)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

2. How We Use Your Information

We use the collected information for the following purposes:

• Providing, maintaining, and improving our services
• Responding to your inquiries and providing customer support
• Processing transactions and managing your account
• Sending you service-related communications and updates
• Sending marketing communications (with your consent)
• Analyzing website usage and improving user experience
• Complying with legal obligations and protecting our rights
• Preventing fraud and ensuring security of our services

3. Legal Basis for Processing

Under PIPEDA and applicable privacy laws, we process your personal information based on:

• Consent: Where you have provided explicit consent for specific purposes
• Contract: Where processing is necessary to fulfill our contractual obligations
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Compliance: Where processing is required by law

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors
• Email marketing platforms
• Analytics services
• Customer relationship management tools

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information when required by law, legal process, or government request, or when necessary to protect our rights, privacy, safety, or property.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• Duration of our relationship with you
• Legal obligations requiring data retention
• Statute of limitations for potential legal claims
• Business purposes (analytics, improvement of services)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and audits
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Under Canadian privacy law, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Withdraw Consent: Withdraw your consent for processing at any time
• Portability: Request a copy of your data in a portable format
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

8. International Data Transfers

Your information may be transferred to and processed in countries outside of Canada, including the United States. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in compliance with applicable laws.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

CodeCampCA Privacy Office
350 Bay Street, Suite 1200
Toronto, ON M5H 2S6
Canada

Email: [email protected]
Phone: +1 (416) 847-2953

We will respond to your inquiry within 30 days as required by PIPEDA.